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Please arrive at the venue at least ten minutes early to allow ample time to have your documents checked before entering the experience.
As this is a timed experience, late comers cannot be admitted. If you have not checked in by the start of the scheduled session time, your ticket will be released to the walk-up queue.
Sometimes visitors will need to queue while waiting for the experience to begin. If queuing is not accessible for you, please speak to a member of staff on arrival and we can make alternative arrangements with you.